Please read these Terms and Conditions carefully before booking. By booking, attending, purchasing a voucher, or holding a membership, you confirm that you have read, understood, and agreed to these Terms and Conditions.

1. General Use & Safety

1.1 Sauna Use & Guidelines

We want everyone to enjoy a safe, relaxing, and positive experience. Please follow these guidelines at all times:

General Safety

• Hydrate: Drink plenty of water before and after your sauna session.
• Session Length: Sauna works best in cycles. We recommend 5–15 minutes in the heat, followed by cooling down before returning.
• Glass: No glass is permitted anywhere on site. Bring a reusable water bottle.
• Jewellery: Remove all loose jewellery before entering to avoid burns.
• Entrance Area: Keep the entrance clear for safe access. This area is not for changing and may be accessed by staff at any time.
• Changing: We are a wild sauna and spa. Changing rooms are not provided on all of our sites – please arrive ready or prepared to change outdoors.
• Hot Surfaces: Do NOT touch the stove, stove door, flue, sauna rocks, or metalwork. If more wood is needed, speak to your sauna host.
• Take Care: Surfaces around showers, plunge areas, and paths may be wet or slippery. Walk carefully. Running is not permitted.

Etiquette

• Remove shoes and wash feet before entering.
• Always sit on a towel.
• Use only the water provided for pouring on the stove (löyly). Pour slowly and always check with others first.
• Vacate the sauna at the end of your session to allow the other users to enter.
• No photography or video recording during communal sessions.

Restrictions

• Alcohol and smoking/vaping are not permitted anywhere on site.
• Nudity is not permitted. Swimwear must be worn at all times.
• Essential oils must not be used without explicit permission.

2. Health Advisory & Participation

Sauna and cold-water exposure involve extremes of heat and cold. Participation is entirely at your own risk. Consult your GP before booking or attending if you have any underlying conditions.

You should seek medical guidance if any of the following apply (not an exhaustive list):

• Pregnancy
• Previous heart attack or stroke
• Use of medications
• Cardiovascular conditions
• Epilepsy
• Asthma or other breathing conditions
• High or low blood pressure
• Arterial disease
• Recent joint or muscle injury

By attending, you confirm that you:

• Understand the nature of sauna and cold-water exposure
• Are medically fit to participate
• Will monitor your own wellbeing during your session

3. Children & Under-16s

3.1 Communal Sessions (By Prior Permission Only)

• Under-16s are not permitted in communal sessions without written permission from Escape to the Sauna before booking.
• If permission is granted, the supervising adult must name all under-16s and sign the U16 Communal Session Proforma on arrival.
• Without prior permission, entry will be refused and no refund will be issued.

3.2 Private Hire (Permitted with Waiver)

• Under-16s may attend private hire only if the booker completes the Private Hire Online Waiver at the time of booking, naming all under-16s and accepting full responsibility.
• A responsible adult must be present throughout the booking.

3.3 Supervision & Cold Exposure

• A responsible adult must directly supervise under-16s at all times while they are in any heat or cold area.
• Under-5s: not permitted to use the sauna or any cold-water facilities.
• Under-16s: not permitted to use ice baths, plunge pools, or cold showers.

4. Group Bookings & Responsibilities

If you book on behalf of a group, you accept responsibility for:

• Reading these Terms & Conditions in full
• Sharing all safety and health information with every attendee before arrival
• Confirming that all attendees meet the health guidance
• Naming any under-16s and signing the relevant waiver or proforma

We reserve the right to refuse entry or remove any participant for safety reasons, disruptive behaviour, or breach of terms. No refunds will be issued in such cases.

5. Open Water Use

If you choose to enter open water during your visit, you do so entirely at your own risk. Escape to the Sauna does not supervise sea swimming or dipping and accepts no responsibility for your safety in open water.

6. Loss or Damage

We cannot accept responsibility for any loss, theft, or damage to personal property while using our facilities.

7. Force Majeure

Escape to the Sauna shall not be liable for any failure or delay in performance caused by circumstances beyond our control, including but not limited to:

• Acts of God
• Severe weather
• Flooding, fire, or storm damage
• Government restrictions
• Pandemics or public health emergencies
• Site or equipment damage
• Staff illness or unavailability
• Strikes or industrial action

We reserve the right to cancel or reschedule bookings without liability or refund in such cases. We will make reasonable efforts to offer alternative arrangements.

8. Bookings, Cancellations & Data Protection

• Ensure your contact details are correct at booking.
• Cancellations or changes must be made at least 24 hours before your session.
• Cancellations made by you will be refunded as account credit.
• Cancellations made by us will be refunded to your original payment method.
• No refunds or reschedules for cancellations with less than 24 hours’ notice.
• Personal data is processed according to our Privacy Policy and GDPR regulations for booking and communication purposes only. We do not sell or share data.

9. Membership Terms

• Membership provides discounted rates, priority event access, and members-only events.
• Membership applies across all locations. Escape to the Sauna may amend, relocate, suspend, or close locations without liability for refunds if services remain available elsewhere.
• Additional membership rules are available on our website and apply in addition to these Terms.

10. Legal Information

Nothing in these Terms & Conditions limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. All other implied warranties are excluded, and Escape to the Sauna is not liable for indirect or consequential losses arising from use of our services.

Contact Us
📧 escapeswims@gmail.com