Please read these Terms and Conditions carefully before booking. By booking, attending, purchasing a voucher, or holding a membership, you confirm that you have read, understood, and agreed to these Terms and Conditions.
General Use & Safety
Sauna Use & Guidelines
We want everyone to enjoy a safe, relaxing, and positive experience. Please follow these guidelines at all times.
General Safety
Hydration: Drink plenty of water before and after your sauna session.
Session length: Sauna works best in cycles. We recommend 5 to 15 minutes in the heat, followed by cooling down before returning.
Glass: No glass is permitted anywhere on site. Please bring a reusable water bottle.
Jewellery: Remove all loose jewellery before entering to avoid burns.
Entrance area: Keep the entrance clear for safe access. This area is not for changing and may be accessed by staff at any time.
Changing: We are a wild sauna and spa. Changing rooms are not provided at all sites, so please arrive ready or be prepared to change outdoors.
Hot surfaces: Do not touch the stove, stove door, flue, sauna rocks, or metalwork. If more wood is needed, speak to your sauna host.
Take care: Surfaces around showers, plunge areas, and paths may be wet or slippery. Walk carefully. Running is not permitted.
Etiquette
Please remove shoes and wash feet before entering.
Always sit on a towel.
Use only the water provided for pouring on the stove (löyly). Pour slowly and always check with others first.
Please vacate the sauna at the end of your session to allow other users to enter.
Photography or video recording is not permitted during communal sessions.
Restrictions
Alcohol and smoking or vaping are not permitted anywhere on site.
Nudity is not permitted. Swimwear must be worn at all times.
Essential oils must not be used without explicit permission.
Health Advisory & Participation
Sauna and cold-water exposure involve extremes of heat and cold. Participation is entirely at your own risk. Please consult your GP before booking or attending if you have any underlying health conditions.
You should seek medical guidance if this applies to you, including (but not limited to): pregnancy, previous heart attack or stroke, use of medications, cardiovascular conditions, epilepsy, asthma or other breathing conditions, high or low blood pressure, arterial disease, or recent joint or muscle injury.
By attending, you confirm that you understand the nature of sauna and cold-water exposure, are medically fit to participate, and will monitor your own wellbeing throughout your session.
Children & Under-16s
Communal Sessions (By Prior Permission Only)
Under-16s are not permitted in communal sessions without written permission from Escape to the Sauna before booking.
If permission is granted, the supervising adult must name all under-16s and sign the U16 Communal Session Proforma on arrival.
Without prior permission, entry will be refused and no refund will be issued.
Private Hire (Permitted with Waiver)
Under-16s may attend private hire only if the booker completes the Private Hire Online Waiver at the time of booking, naming all under-16s and accepting full responsibility.
A responsible adult must be present throughout the booking.
Supervision & Cold Exposure
A responsible adult must directly supervise under-16s at all times while they are in any heat or cold area.
Children under 5 are not permitted to use the sauna or any cold-water facilities.
Under-16s are not permitted to use ice baths, plunge pools, or cold showers.
Group Bookings & Responsibilities
If you book on behalf of a group, you are responsible for reading these Terms and Conditions in full, sharing all safety and health information with every attendee before arrival, confirming that all attendees meet the health guidance, and naming any under-16s while completing the relevant waiver or proforma.
We reserve the right to refuse entry or remove any participant for safety reasons, disruptive behaviour, or breach of these terms. No refunds will be issued in such cases.
Open Water Use
If you choose to enter open water during your visit, you do so entirely at your own risk. Escape to the Sauna does not supervise sea swimming or dipping and accepts no responsibility for your safety in open water.
Loss or Damage
Escape to the Sauna cannot accept responsibility for any loss, theft, or damage to personal property while using our facilities.
Force Majeure
Escape to the Sauna shall not be liable for any failure or delay in performance caused by circumstances beyond our control, including severe weather, flooding, fire, government restrictions, public health emergencies, site or equipment damage, staff illness, or industrial action.
We reserve the right to cancel or reschedule bookings without liability or refund in such cases and will make reasonable efforts to offer alternative arrangements.
Bookings, Cancellations & Data Protection
Please ensure your contact details are correct at the time of booking.
Cancellations or changes must be made at least 24 hours before your session.
Cancellations made by you will be refunded as account credit.
Cancellations made by us will be refunded to your original payment method.
No refunds or reschedules are available for cancellations made with less than 24 hours’ notice.
Personal data is processed in accordance with our Privacy Policy and GDPR regulations and is not sold or shared.
Membership Terms
Membership provides discounted rates, priority access to events, and members-only events.
Membership applies across all locations. Escape to the Sauna may amend, relocate, suspend, or close locations without liability for refunds if services remain available elsewhere.
Additional membership rules are available on our website and apply alongside these Terms and Conditions.
Bulk Sauna Credits – Terms & Conditions
Bulk sauna credits may be used for communal sauna sessions at all Escape to the Sauna locations, subject to availability.
Credits are valid for 62 days from the date of purchase and must be used within this period.
Bulk sauna credits are non-refundable and have no cash value.
Credits may be used by the purchaser for themselves and up to one guest per visit when booking a single communal sauna time slot.
Unused credits will expire after 62 days and cannot be extended.
Escape to the Sauna reserves the right to amend or withdraw bulk sauna credit offers at any time.
Legal Information
Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. All other implied warranties are excluded, and Escape to the Sauna is not liable for indirect or consequential losses arising from use of our services.